MY EXPERIENCE

Roles and Responsibilities 

Feb 2022 - Mar 2023

Information Management Coordinator

SaskEnergy, SK

  • Check and Provide record assessment for Physical records utilizing corporate policy and compliance requirements.
  • Retrieve active and inactive boxes of records from storage.
  • Review and prepare existing boxes of records for indexing, classification, cataloguing and organizing.
  • Preparing electronic and physical records for disposal requests and records for long-term offsite storage.
  • Manage digitalization of physical records and validate the quality of the scan.

May 2021 - Feb 2022

Shift Controller,

EVRAZ STEEL

  • Identified issues, analyzed information, and provided solutions to problems.
  • Prepared a variety of different written communications, reports, and documents to ensure smooth
    operations.
  • Initiated onsite safety program and properly trained team members to decrease injuries.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding
    schedule targets.
  • Provide First Aid to all plant Employees.
  • Recognized, documented, and advised on the removal of hazards.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Streamlined and directed occupational safety trends and current hazards analyses.
  • Improved operations through consistent hard work and dedication.

Dec 2020 - May 2021

SERVICE DESK ANALYST

eHelath, SK

  • Addressed system and user issues and identify solutions.
  • Offered remote onboarding services, helping customers to complete initial device setup and connection procedures.
  • Ensued user queries or issues were captured, validated, and triaged
    for further processing.
  • Ensured that various types of information were communicated to
    users through the appropriate channel(s).
  • Kept the processes through analysis, reviews, and reporting, as well
    as through automation, competence building, knowledge sharing
    and other organizational changes.

Sep 2018 - Dec 2020

WEB DEVELOPER & GRAPHIC DESIGNER

Freelance

  • Website creation and implementation of special features to achieve functionality outlined in project design.
  • Created error-free code in HTML, Java and PHP.
  • WordPress Theme development according to the client’s requirement and design.
  • Validated the structure, security and compliance of website code.
  • Provided ongoing efficiency and security maintenance and patching on the website interface to maintain viability after launch.
  • Create UX/UI designs of websites before actual code implementation.

Oct 2016 - Sep 2018

SAFETY & SECURITY SUPERVISOR

Chemtrade Electrochem ltd.

  • Allocation and supervision of staff on duty.
  • Supervised passenger profiling and boarding gates.
  • ongoing training of security officers and provision of safety training for Chemtrade Electrochem ltd. (a chemical plant based in Vancouver, BC).
  • Respond to any emergencies with utmost efficiency and provided First Aid to all plant employees when needed.
  • Provided instructions to staff during fire drills and emergency evacuations.

Oct 2015 - Jan 2016

OFFICE ADMINISTRATOR

Office Move Pro, BC

  • Delivered clerical support by handling a range of routine and special requirements.
  • Monitored and tracked the performance of employees, identifying and targeting areas in need of improvement and further training.
  • Interacted with customers by phone, email, or in person to provide information.
  • Answered multi-line phone systems, routing calls, delivered messages to staff, and greeted visitors.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Verified salaried and hourly employee timecards to prepare accurate bi-weekly payroll.
  • Kept detailed records of supplies and office equipment used to budget and make orders for new supplies.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Offered friendly and efficient service to customers, and handled challenging situations with ease.